The Maharashtra Real Estate Regulatory Authority (MahaRERA) has announced the disposal of 5,267 complaints filed by homebuyers between October 2024 and July 2025, officials said.
These complaints spanned diverse issues across the real estate sector. The authority also confirmed that the first hearings for complaints filed until July 2025 have either been conducted or are already scheduled.
Senior officials steer fast-track hearings
To accelerate the hearing process, MahaRERA Chairman Manoj Saunik, along with Members Mahesh Pathak and Ravindra Deshpande, directly heard and settled these complaints over the ten-month period. During the same time, 3,743 new complaints were received, indicating continued engagement from affected homebuyers.
Cumulative complaint data since inception
Since its formation in May 2017, MahaRERA has received a total of 30,833 complaints. Of these:
23,726 complaints have been disposed of
These include– 23,661 complaints related to 3,523 projects that began before MahaRERA was established, 6,218 complaints from 2,269 projects launched after MahaRERA’s formation, Pre-RERA projects dominate complaint statistics.
A MahaRERA official said that 79 per cent of the total complaints originate from pre-RERA projects and only 21 per cent are linked to projects initiated post-RERA. As of now, 51,481 projects are registered under MahaRERA across Maharashtra. Complaints have been filed against 5,792 of these projects.
Stricter screening to prevent future complaints
To reduce future disputes, MahaRERA emphasises timely project completion and has implemented a three-tier scrutiny system for project registration. This includes — legal scrutiny, financial scrutiny and technical scrutiny.
Each application undergoes evaluation by dedicated teams for each of these criteria. Projects that fail to meet the requirements are not granted registration.
Objective: Securing homebuyers` investments
MahaRERA’s proactive approach aims not only to protect the interests of homebuyers but also to minimise future grievances by ensuring that only viable and compliant projects are approved. This preventive model reinforces trust and accountability in Maharashtra’s real estate sector.
When asked whether MahaRERA was intending to state that the aggrieved flat buyers had received their money back from developers, the official replied, “All we are saying is that the complaints were heard, and MahaRERA has passed the necessary order.”
