
Mumbai: BEST staff unable to use wheelchair lift, passenger denied entry
A 35-year-old athlete and dancer, Neetu Mehta, was denied entry into a Brihanmumbai Electric Supply and Transport (BEST) bus despite the vehicle being equipped with a wheelchair-accessible lift. Mehta, a resident of Charni Road, said the issue was not the lack of infrastructure but awareness and preparedness, as the bus conductor and driver admitted they…